FAQ

The Flavor of the Month subscription means you get 24 cans of a brand new, never-before-seen flavor every month, instead of the same. And you don’t have to log in to make changes or swaps to try something new. 

When we drop a new flavor, we guarantee you’ll get it right to your door before it sells out. You’ll never have to worry about missing the boat.

Short answer, you won’t know for sure until you try. It’s like sparkling water roulette! We created this subscription for the most fanatical among you who love trying new flavors. Plus, we spend months creating these new flavors with the most delicious, premium ingredients possible. And we’ll notify you 5 days before we ship, just in case you want to skip.

We have soooooooo many new flavors up our sleeves. And HOT DAWWWG they are delicious. If we were you, we’d get on this mother freaking subscription ASAP as possible because you do NOT want to miss them.

Yep! You can keep your existing subscription and add the Flavor of the Month subscription too. That way, you’ll always have your tried-and-true flavors, and never miss a new one either.

All of our ingredients are 100% made in the USA.

We take water and packaging quality very seriously. Our cans are all BPA non-intent and PFAS-free. We also regularly test our water for all forms of micro-plastics and other impurities. BPA non-intent means the cans are BPA-free, but because Bisphenol A (BPA) is ubiquitous in the natural environment, it's a more accurate term that acknowledges anything could pick up traces of BPA in transit or in your own home.

We manufacture in California. Because we understand that water is different in every city, we use reverse osmosis to purify, then we add minerals for taste to ensure you get a quality product delivered right to your door.

Our can is BPA-Non Intent. This is the more accurate way of saying BPA Free, since bisphenol A (BPA) is found in the natural environment. Most brands will say BPA Free on their cans to keep things simple, but the true legal term is BPANI.

We use some organic ingredients, however, it's very difficult to get organic certification as a water-based product. You need to have 99% of your ingredients be organic to qualify- but each of our drinks is 99% water, and water doesn't count. That makes things difficult, but we'll keep trying! For now, Non-GMO is the best we could do.

We’ve put a lot of thought and energy into developing our recipe and we’ve found that a mix of herbal extracts and named natural flavors lends to the most authentic taste possible. All of our natural flavors are derived from fruits and vegetables; for example, a natural cucumber flavor is derived from the cucumber. However, whenever possible, we choose to use an extract (as we do with all herbal ingredients and watermelon). We are also working on replacing all flavors with extracts so stay tuned for any changes to our recipe!

Nope, none of either. You can find our full list of ingredients by checking out the product page for whatever flavor you’re curious about. Scroll down to the “Know your Cans” section to see the nutritional information and full list of ingredients. If you have other ingredient questions, reach out to hello@aurabora.com.

Good question, we know it’s a big change. There are two reasons.

First, this $50 minimum makes ordering Aura Bora much more sustainable. Shipping 2 cases instead of 1 lowers carbon emissions, requires less packaging, and saves space on the mail trucks.


Second, shipping costs are on the rise. We’re now shipping 2+ cases in one large box to bring down our shipping costs and keep the price of each Aura Bora can as low as possible.

The good news for you? Shipping is now completely free, no matter where you live in the continental US!

Orders are processed the next business day (excluding holidays and weekends) This timing can be affected by inventory so periodically, your order might ship a bit later than that. Our carriers do their best to deliver your order within 5-7 days of shipment, but again - with all the shipping and transit complications these days, sometimes it can take a bit longer. If you have questions about an order, feel free to reach out to hello@aurabora.com!

Please reach out to hello@aurabora.com and include the order number and email address for your account if you’re emailing from a different email. Please include photos of the damage. We’ll get you taken care of!

Reach out to hello@aurabora.com, we’ll investigate and get you all fixed up!

Please reach out to hello@aurabora.com as quickly as possible. Our shipping team does their best to fulfill orders within 24-48 hours, but often the order is fulfilled within hours. Our Customer Service team is here to help you M-F between 8a-5p (Pacific). If you’re wanting to cancel your order and it’s during our work-week, we will do everything we can to cancel your order. If your order has shipped, we are unable to cancel it.

You can learn more about the rewards program here.

You need 1200 points to redeem for a free case of a regular flavor and 1320 points for a Variety Pack! You can redeem $1 off for every 40 Rewards Points.

Reach out to hello@aurabora.com and we’ll get you sorted!

Load up your shopping cart and when you’re ready for Checkout, click the Checkout button. From there - on the right-hand side, you should see a notation for how many rewards points you have and slider widget just below so you can choose how many points you want to redeem towards a discounted purchase. If you have any questions, reach out to hello@aurabora.com!

First, make sure you’re logged into your account and then go to your addresses page.

Reach out to hello@aurabora.com and we’ll help!